Informativa sui rimborsi

We hope you are happy with your purchase. When you buy goods from us, in law you have a number of rights as a consumer. These include the right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed. In this case, you can return it back to us, in its original condition within 14 days of receipt for full price items. Parcels are the customer’s responsibility until they reach us and a refund will not be given until we have received them. We recommend that you send your returns using a recorded or signed for service post and that you retain proof of postage. For international returns, clearly label your parcel as ‘RETURNED GOODS’ to avoid further handling and customs fees.  Failure to do so is the sole responsibility of the customer.

Refunds are normally processed within 7 working days and all refunds will be made to the method of payment originally used when placing your order.

Union Fade Store will only refund the cost of delivery if your order is incorrect or faulty. If the item was faulty when you receive it, please notify us within 14 days of receipt.

If you need to return an item, pleasewrite to with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. 

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